Retailer Talks: Connecting Customers and Products

Retailer Talks: Connecting Customers and Products

The number-one thing that a prospective customer wants is to buy something. The first thing a retailer needs to be able to do  is fulfil the customer’s hopes of finding something to buy. Connecting a customer to a product is the basis of retail. But sometimes...

What Makes a Customer Loyal?

There are lots of different things you can do as an independent retailer to keep a customer loyal. First of all one of the tricks that our retailers tell us is to know them as a person – not just a customer. We spoke to Ana Rodriguez and Simon England to find...

Going Above and Beyond For Your Customers

How can your customers remember your business? You have to consider their experience from the moment they step into your store to the moment they leave. As an independent retailer with unique products, you have an advantage of providing your customers with an...

Making Your Brand Individual

Your company brand is your identity. It represents you and your story and that’s what connects with the customer, adding that extra personal touch. We spoke to Andy Logan, Irena Lane and Ana Rodriguez and about their brand and why it’s so special and...

How To Design a New Retail Store

Some retail customers will walk in your store and know what they want. Others will walk in just to browse and shop as they please. When designing your retail store, your aim should be to strategically display everything in such a way that all your products are what...

Individuality – Why Independent Shops Need It

We spoke to Steve Radford of Radford Accessories on how he helps small businesses with their stock and product with fair prices. First and foremost, he notices that you can see the same kind of shops everywhere you go in the world, and that is just boring. The answer?...

How to Select the Right Products for Your Customers

Our retailers give their tips and share their knowledge on development, product selection and how to attract the customer attention. Selecting your products and knowing your audience is key. From the initial stages of developing and designing the idea, to talking...
Page 1 of 212