How to Use Newsletters to Keep Customers Engaged

How to Use Newsletters to Keep Customers Engaged

So what’s the big deal with newsletters? It seems these days that everyone has one. You can hardly do anything online without being asked to sign up for a newsletter. So why does everyone have a newsletter and what are they using them for? Well newsletters are an...
Point-of-Sale Software: What Can it Do For You?

Point-of-Sale Software: What Can it Do For You?

Point-of-sale software can do an awful lot for your shop. All the big chains have been using point-of-sale software for years and with retail becoming an ever more competitive field, independents can’t afford to fall behind. Currently as few as one in three...

cashbackAPP – Modern, No-Hassle Customer Loyalty

Customer Loyalty doesn’t have to mean dozens of fiddly loyalty cards. It doesn’t have to mean convincing customers to fill out lengthy forms, full of sensitive information. You don’t have to ruin your in-store experience just for a simple rewards...

Customer Loyalty Through Their Bank Cards

All retailers have customers they know and customers they don’t. There are customers who wander around the shop, browsing and talking and eventually buying. And there are customers who march in, make a purchase, and march back out again. Yet regardless of which...
Retailer Talks: Connecting Customers and Products

Retailer Talks: Connecting Customers and Products

The number-one thing that a prospective customer wants is to buy something. The first thing a retailer needs to be able to do  is fulfil the customer’s hopes of finding something to buy. Connecting a customer to a product is the basis of retail. But sometimes...

Tips on Managing Your Team And Scheduling Staff

Managing your team can be a time consuming and demanding process Not to mention the challenges of scheduling staff in all their different shifts. A newsfeed is now included in Deputy, and this is designed for managers to communicate with their team using posts,...

What Makes a Customer Loyal?

There are lots of different things you can do as an independent retailer to keep a customer loyal. First of all one of the tricks that our retailers tell us is to know them as a person – not just a customer. We spoke to Ana Rodriguez and Simon England to find...
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