Meet the Retailer Advisory Board
The Retail Advisory Board has been formed to identify and evaluate opportunities, recommendations and challenges facing independent local businesses today.
Vape Emporium offers premium products and a high quality service that local residents love and is the UK’s leading electronic cigarette retailer, with vape shops in London at Hampstead and Richmond. Having collected and tested all the best quality vaping supplies you could need, including premium & gourmet e-Liquids, high-powered box mods, and vape pipes.
“There is a thinning of independent stores, we want to support areas to have more than just chains and carbon copies. We believe in the retailers getting out there and doing their thing, rather than being forced into corporate chains. Independent shops not only offer variety, but a customer focused service that’s nice for us and our shoppers.”
Our three award winning lifestyle stores, the Dulwich Trader, Tomlinsons and Ed are all located within the Dulwich area of London. Rigby & Mac is the online sibling of these three family run stores. Each store has a different style and products but the key values remain the same in store and online – excellent and personal service and a unique, eclectic edit of beautiful homeware, fashion and gifts.
“These are challenging times for independent retailers. I am a firm believer that the high street is a stronger place if we work together. It is heartening and promising to see that these conversations are taking place and that groups, organisations and individuals are collaborating to secure a future for independent boutiques both on line and on the high street.”
A furniture factory from the 1940s, Wharfside was founded in 1962 and supplies some of the finest range of high quality furniture sourced from Scandinavia and Northern Europe to the United Kingdom market. Specialised in solid hard woods – alder, ash, beech, beech heart, cherry, maple, oak, teak, walnut and wenge.
CENTRAL VISION OPTICIANS
At Central Vision Opticians, we are committed to providing our patients and customers with the tools and advice to achieve the best possible vision for life, especially in the current technology centred lifestyles. We are an independent optometrist practice that specialises in cataracts, glaucoma, good looking spectacles that give high quality vision, digital technology use and improving children’s vision and their ability to learn.
“The huge disruption of the retail environment by the internet means that high street retailers will need to develop a digital strategy using the advantage of their physical presence combined with new technology to provide a unique and personal experience for their customers in order to compete.”
ARTY GLOBE BY HARTWIG BRAUN
Arty Globe launched at Greenwich Market in 2008, starting life in the form of a weekend market stall. In April 2009 the business expanded to a retail unit in the same location. Hartwig Braun is a fine artist specialising in design-led illustrative works. Using his architectural background to create expansive, detailed and engaging cityscapes utilisng a mixture of organic materials and digital methods.
“With challenging high street conditions and shifts in consumer buying patterns – independent businesses need to effectively collaborate and adopt the latest technology to ensure survival, allow growth and competition with bigger businesses. I believe that SaveTheHighStreet could play a leading role in building the framework for collaboration enabling, promoting, supporting and empowering small businesses everywhere to achieve success.”
Created in 2014 by siblings Giulia and Gabriele, 40 Colori is our way of bringing Italy’s artisanal tradition and ethical fashion together to create colourful accessories for the modern gentlemen. We handcraft the majority of our products in our own sustainable workshop which has been a part of our family since grandma started it in her basement some 50 years ago. We are committed to craft each one of our accessories according to the highest quality standards, using top materials and those artisanal techniques that have allowed Italian craftsmanship to excel over the years.
“40 Colori supports SavetheHightStreet.org because they are working for something that affects loads of small family businesses like us. In a world that is saturated with fast fashion and unethical brands, customers depend on small business to provide them with unique products that are ethical, sustainable, and trust worthy. If small business get run out then customers will be left in the dark when it comes to their shopping and that’s not fair to anyone. Thank you SaveTheHighStreet.org for working to keep small businesses around and growing.”
We’ve been providing jargon-free, honest Mac Support for over ten years. Come and speak to the Mac experts.
A great deal has changed over the last ten years at MacMan. Our commitment to providing independent Mac repairs, support, training and sales remain the same. We know that most of our customers aren’t Mac experts, so when you visit our Brighton or Tunbridge Wells stores, you can count on us to give jargon-free advice and clear answers. So far, standing by our core values has served us very well and we’re excited to see where the next ten years take us!
Speak to the Mac experts. You’re in good hands.
“Why do you support SaveTheHighStreet.org? Because the high street is thriving in both Tunbridge Wells and Brighton, you just need to know what customers want and they will pay for it
What high street do you want? One with a variety of services, retail and F&B
Your thoughts on the future of independent retail? People are prepared to pay more for excellent service and even more so if you’re local and independent. Find your niche by finding the customers that are not too price sensitive and then offer the services which they are prepared to pay for. And don’t bother trying to compete with online prices.”
Organic Wine Club
Alexander Thomson-McLean & Dimitri Safonov
We all try to eat healthy, but do we know what’s in our wines? Grapes accumulate a lot of pesticides that are used to increase yields, protect from diseases and as a preservative. As a result, conventional wines are full of harmful substances. Many people, including well-known chefs and nutritionists, are switching to organic wines. These are better wines as they do not contain residual pesticides. Discover your organic wine health benefits on our blog or in our guide.
Our wine expert tries over 3000 wines and handpicks 150 delicious bottles of organic wine. Use our personalised service to get the best organic wine for your healthier lifestyle.
‘SaveTheHighStreet.org is a great source of knowledge and understanding as its advisory board members are made up people who fully understand the highlights and pressures we feel as local retailers. It makes it easier to want to be part of this organisation.
I would love to see my High Street as a bustling community of business who are able to collaborate to provide the best possible services for the local communities at their hearts. With the ever encroaching online services impacting every part of society, shopping local with independent retailers is really the best way to provide top notch customer service with the most interesting and sometimes interactive way to ensure customer satisfaction.’
“Founded in 2008, Lagom roughly translates from Swedish as “”the golden middle””. The location in Gabriel’s Wharf on the upper Thames reflects the relaxed yet classic and elegant aesthetic of the brand. Irena comes to the retail world of London with a strong design background and wants to #SaveTheHighStreet because “”…people love walking into a store and having that personal connection and service aspect of shopping, looking at and touching products in a real way. Virtual is good, real is better”””
“…people love walking into a store and having that personal connection and service aspect of shopping, looking at and touching products in a real way. Virtual is good, real is better”
Mamachari Bikes in Dalston, East London was founded by Noah Fisher in 2013. It sells refurbished “mamachari” Japanese shopping bikes: practical urban transport for parents and others. The bicycles are imported from Japan and repaired in the shop. Fisher chose Dalston area because it has the highest rate of bicycle usage in London.
Revival Retro is an award winning independent boutique in central London.Their designs are classy, elegant and sophisticated. Inspired by beautiful bygone eras but made new. Revival Retro appeals to women who have tired of mainstream trends and throwaway fashion. They value the service Revival Retro provides and its high quality investment pieces that flatter women’s bodies.Having a bricks and mortar shop sets Revival Retro apart and customers will travel far and wide to visit the Boutique. The in store experience regularly receives 5 star reviews but Revival Retro also maintains a professional website, always innovating to exceed customers expectations.
I’m keen to be involved in the Retailer Advisory Board “by the retailer, for the retailer” to help us recognise the current opportunities available to us and develop a better understanding of what they might mean for business.
With over 140 years of experience and still in the Ainsworth Family, we pride ourselves in delivering the finest quality in jewellery, at reasonable prices, with professional customer service and advice. Whether its searching for that special gift, needing advice on repairing or remodelling your own jewellery or needing a Valuation for Insurance we would be delighted to welcome you into the store and help…
Abbott’s is a truly family firm, with four family members working together every day in the shop, to offer our customers a
truly personal service. We offer a good old fashioned service, in a modern style store, giving you the best of both worlds.
We listen to our customers, so we constantly strive to improve our ranges and service. But don’t just take our word for it, as Abbott’s were awarded ‘UK Hardware Retailer Of The Year’ in 2011 & 2016, for their Product Range, Customer Service and Low Prices.
So come and visit us and see what Abbott’s can do for you!
“Abbotts is a family business, started in 1979 by my late father and grandfather. Today it is ran by myself, my brother Jeff and my mum Vivienne. We have two shops in Ottery St. Mary and Seaton in East Devon, which stock extensive ranges of DIY, Hardware, Cookware, and Housewares. We are extremely competitive on price, and you will find most of our prices below, what you would expect to pay in the big DIY superstores. We have been nationally recognised within the DIY industry, and won the award of DIY retailer of the year in 2011 & 2016, something we are extremely proud of.
I believe that independent businesses are the life blood of our high streets, wouldn’t it be awful if every high street up and down the country looked the same? Independents, give variety, individuality, and a personal service that you simply can not get with a national, or global chain. Independents employ more people per £ spent than the nationals, combined independents, pay millions in tax, which sadly the same can not be said for the like of Starbucks, and Amazon. Squeezing out smaller businesses, and paying very little tax is wrong on every level!
‘Britain is a nation of shop keepers’ but maybe not for much longer…. The high street as we know it is under threat. The bigger retailers, both on-line and bricks and mortar are getting stronger, and more powerful, and the smaller ones are simply being squeezed out. The high street, needs help! This is why initiatives like SaveTheHighStreet.org is so important. They can help, our voices to be heard, because together we are stronger, and one hell of a force to be reckoned with.”
Manley has been helping retailers maximize their potential using data for over 13 years, focusing on getting the right product in front of the right customer at the right time for a truly personal shopping experience. Or something.
“Even 1 hour delivery will never trump the security, the personality and the experience of the High Street, but without the convenience of the web, independent retailers are being replaced by charity shops at an alarming rate. If we are to going to avoid a shopping experience consisting of collection lockers and secure keypads, then we need to leverage data to emulate that convenience and convince consumers to eschew Amazon in favour of a holistic local retail experience.”
Award Winning Brighton Beauty Salon
At Turn Beautiful’s award winning Brighton beauty salon, we pride ourselves on offering a friendly professional service at a competitive price. We are proud that many of our clients liken having a treatment with us to visiting a friend. You will find our small yet perfectly formed beauty salon discreetly tucked away in the Lanes, Brighton’s historic Quarter.
Rat Race Cycles Ltd
Rat Race Cycles is a bicycle workshop in South East London, offering bicycle repairs and servicing, sales of parts and accessories, hand-built quality wheels and custom bike builds.
We have been servicing bikes from our workshop in Nunhead for three years, and have built an excellent reputation for our expertise, skill and knowledge, as well as our friendly and welcoming attitude.
All our full-time staff have Cytech level 2 or higher mechanic’s qualifications, and Pete Owen, the owner, is coming up to his tenth year in the trade. We pride ourselves on keeping up to date with the latest news and tech innovations from the cycling world.
Mille Fleurs Hats
We were started in 1997 by Jane Cave who had worked and trained with world renowned milliner Graham Smith at his atelier in central London. The discipline and inspiration she drew through working in a couture workroom gave the perfect foundation to start her own business. Jane found the ideal setting in the beautiful village of Otford, Kent, with a shop that also incorporates the workshop on-site.
Jane and her team make each bespoke hat by hand, using traditional millinery techniques to create a flawless finish. Our attention to detail, whether it’s a large picture hat or a tiny fascinator, means that each headpiece is hand~blocked and stitched, and made specifically to each client’s specifications.
The aim at Mille Fleurs is to make the perfect headpiece to suit each client, taking into account personality, outfit choice and venue. Having a hat created and made especially for you, ensures you not only look good but feel fabulous.
We are based in the Kent village of Otford, near Sevenoaks, close to the M25 with free parking and a direct train link to London Victoria.
We’ve been around for two decades and are delighted to be the main suppliers of halal meat in the South West as well as being a recognised centre for halal meat.
We’re still small enough to care though – so you’ll get a warm welcome at any of our shops – you’ll also get great advice on the best cuts and very fair prices. We have a wide range of halal meats – you’ll see a guide to the cuts available within this site, and a few recipe ideas – if you have any favorite recipes of your own, we’d love you to send them in and we’ll feature them. We look forward to seeing you in one of our shops soon.
In a market saturated by sameness, Tracey Neuls footwear offers a very individual viewpoint – always unique, intriguing and yet still contemporary and commercial. This design ideology stretches from shoe to shop.
The honesty of the design process is key to the individual look. Shunning fashion fads and trends, inspiration can and is taken from literally everywhere. Stationary details such as envelope ties have been translated into shoe fasteners whilst a random burnt log inspired a whole collection of scorched heels. Her toe shapes are sculpted from plasticine; the smell reminding her of innocent days spent sculpting as a child.
Likewise, when you enter a Tracey Neuls shop, you can leave your preconceived impressions of shopping behind. Shoes are hung from the ceiling rather than on shelves. The movement of swaying shoes relate to how they naturally move on your feet. Tracey explains “The shoes should be seen at 360 degrees, not just from the top – sometimes the best view is from the back!”
Mary Portas, Queen of Shops, said that Tracey Neuls in Marylebone Lane was one of her favorite shops in London, “This shop is like walking straight into the artist’s imagination”.
Oak Furniture House
We are UK’s leading supplier of Oak, Pine, Indian, Ash, Mahogany, Painted, Glass & Garden furniture.
Time has certainly flown at Oak Furniture House, with the prospect of exciting developments on the horizon we’ve been thinking about our journey over the past 9 years. Things started on a very small scale back in 2006 when Director and his family began trading out of a small container in Didcot. Things really got moving in 2008 when the business began to expand, with the website launch in 2010.
Oak Furniture House remains a flourishing family-run business and is going from strength to strength. In October of 2015 we’re delighted to be opening our first showroom, in different premises but still in Didcot, Oxfordshire. We have previously invited customers to our warehouse, but this will be an altogether smarter affair.
More details on our new showroom, along with some launch promotions and goodies – but needless to say the anticipation is building here in our corner of Oxfordshire. Thank you to all our customers over the years and we hope you’ll be as excited as we are about our new developments
There are some exciting money saving offers on bedroom furniture, dining room furniture, living room furniture, children’s furniture and home office furniture. We also stock rattan furniture which is designed to be used indoors and outdoors.
As a leading supplier of solid oak furniture , you will find a vast range of quality yet affordable oak furniture for your home & office. If you are looking for oak bedroom furniture, oak dining room furniture, oak living room furniture, oak home office furniture or oak kitchen furniture at great prices then you are at the right place! We also have great offers on painted furniture, furniture, mahogany & garden furniture
Our popular ranges include, Brooklyn Oak Range, Windsor Painted Furniture, Chateau Painted Range, Hereford Oak, Intone Painted Furniture, Mobel Solid Oak, Opus Oak Range, Santana Reclaimed Oak, Trend Oak Range, Torino Oak Range to name a few. We also stock various Garden Furniture Ranges from: Maze Rattan, Royalcraft, Bridgeman, and Cozy Bay.
Andrew & Ruth Jones
Independent upholstery retail and trade specialists. All our quality, customised or bespoke sofas, sofa beds, corner & chaise units, modules, chairs, chaises and accessories are sourced from established British and European independent suppliers. Every model is available in any fabric, many may also be ordered in leather.
We are Andrew and Ruth. We are a husband and wife team and we’re passionate about our sofas.
“We’re independent retail and trade specialists, with an independent supply chain. Our customised and bespoke British and European upholstery may be ordered in any fabric, allowing our customers to really personalise their furniture. We offer choice, service and flexibility.”
Santamaria Shirtmakers is a London based Tech-Tailoring start-up. Our bespoke shirts are made in our family workshop in Madrid using only the finest Italian fabrics.The Santamaria family has more than thirty years of experience in men’s tailoring. Though we are very traditional, we have decided to offer our expertise and premium quality shirts online.
Penny Burdett Knitwear
My use of colour, shape and surface pattern is the key to my work. Having always had a passion for design, I push the boundaries within the very specific limitations of the domestic knitting machine. My yarns are dyed in Italy to my specification for my unusual colour combinations. I take great pride in my special ‘one off’ Art Knit pieces, and in designing knits that ‘love to be worn and admired’ craft made in my shop/workshop or locally. I have recently produced a book ‘30 Years in the Making’.
NEW ELECTRICAL WHOLESALE
Established in 2000 New Electrical aim to provide 1st class old-fashioned customer service. We have over 70 years experience in the electrical wholesale industry and are happy to pass on any advice when we can.
We hope to be able to fulfill all your electrical supply needs and can source many more products than we show on this website. Please ask for a competitive quotation.
Stardust Years Vintage Fashion
There’s no doubt that our love of Cinema and Fashion has played a huge part in the creation of Stardust Years, a Ladies’ Vintage Fashion shop specialising in original clothing, accessories, shoes, jewellery and gifts from the 1890s to the 1990s. We source our items from the UK, France, Italy and the U.S. and try to select very good quality pieces from a range of well-known designers and brands.
“So many of my customers say they come to Winchester because they like small independent shops like ours, with character, where you can find unique treasures. Shopping shouldn’t feel like a chore, but an adventure and the High Street will only survive with the diversity and character that Independents can bring to that shopping experience. But we’re an endangered species, and it’s not easy on your own, so it’s great to have a resource like SaveTheHighStreet where we can share our experiences and ideas – and look at ways to ensure the future of the High Street, together.”
Loncherie, offers a beautiful range of lingerie and swimwear both online and in store with our independent shop situated in the lovely town of Farnham in Surrey.
The business has been established in the town since 2010, starting life in the Lion and Lamb Yard and for the last two years in Downing Street.
What makes Loncherie Different?
All our regular clients tell us that the difference between us and a department store is the personal attention and caring nature of the Loncherie staff.
The Home Of Handmade
Welcome to Rose-May The Handmade Shop.
Here you’ll find a wide range of high quality gifts, soaps, candles and collectors heirloom teddy bears, all made by hand, by ourselves in the shop and other talented artisans and crafters throughout the UK. All products are available for swift delivery worldwide.
Rose-May is a small, independent family business, here to support creative talent and showcase the very best of handmade products from across the UK. We carefully source all our wonderful, unique products directly from suppliers who share our ethos and values.
In addition to our online store, we also run a handmade concept gift shop, located near our home in Malton, North Yorkshire.
Every item we sell is handmade with care by passionate, talented artisans. Many of our suppliers don’t sell online, and you cannot buy our own creations from anybody else, so you can make your purchase knowing that you’re getting something really special.
Whether you’re after thoughtful, unique gifts for friends and family, or want to treat yourself to some affordable handmade luxury – you’ll find it at Rose-May.
Walter Purkis & Sons Ltd
The Purkis Family have been involved in supplying food to families in and around London for nearly two centuries. Members of the family have been Greengrocers, Butchers and Fishmongers over the years. Walter Purkis came into the Fish trade on leaving school over forty-five years ago, when he found employment as a trainee fish salesman in the Old Billingsgate Market.
The present business was founded in 1973 by Walter when he bought his first shop at the Baker’s Arms, Leyton in East London. Within a few years he added a second shop in Hoe Street, Walthamstow and then a third shop in Wood Street, Walthamstow. The business continued to expand and in 1983 Walter purchased from the Green Family, his fourth shop at Crouch End, North London. This was followed by the purchase of the fifth shop on Muswell Hill Broadway in 1987. As the patterns of trade altered in different areas it became necessary to dispose of the Leyton and Walthamstow Shops, leaving the Crouch End and Muswell Hill shops as the core business.
As well as running a successful business Walter Purkis has also been involved with the National Federation of Fishmongers and was a National Council member for some years as well as Vice-Chairman of The London Fish and Poultry Retailers Association. He is at present a committee member of the Billingsgate Seafood Training School Training Advisory Committee.
The two shops are now run by Walter in Muswell Hill and eldest son John at the Crouch End Shop. Together with Walter’s wife Pamela who moves between shops helping where ever needed. Although Walter and Pamela’s other three children have different careers you will often see them helping Dad and Mum when holiday times come around.
The Company of Master Jewellers
Lisa Curley & Lucy Reece
The Company of Master Jewellers, a network of leading independent retail jewellers across the UK and Ireland. Our 160 members include quality, established family jewellers, and some of the most forward-thinking contemporary jewellers in the UK and Ireland, who collectively own more than 400 stores. When you buy from a Master Jeweller, you can be sure that you are buying from an expert.
“The independent retailers are the lifeblood of the high street. The Company of Master jewellers was founded by a collective of independent jewellers and you will still find third and fourth generation family jewellers nurturing and passing on centuries of family business traditions to bespoke and artisan individual jewellers who are creating jewellery for the next generations. Here at the CMJ we want to champion, support and celebrate individuality and independence on the high street offered by innovators and people with passion, which makes our high streets an interesting and appealing place to shop.”
THE JOG SHOP
The Jog Shop was established in 1986 by Sam Lambourne, a prolific local marathon runner with a hundred marathons behind him and a best of 2-18.
The idea was to provide a specialist running service for local runners, giving a choice of all the latest running shoes on the market in full and half sizes. Because of this it has been recognised by all of the major running brands as a gold medal dealer.
This latest move to online sales is prompted by the current trend to buy online. Especially if you know what you need and what size, then it offers a hassle free way to purchase, saving time, travel and parking etc. and delivered right to your door.
PEARL'S (Pet Care)
We are a family owned and run pet shop in the North East of Scotland. Established in 1982 by Pearl Hamilton, the business has grown, and moved with the times ever since.
We specialise in everything you need for domestic pets. We do not, and never have, sold livestock. Partly because Pearl has always felt that the display housing available to the pet trade is not a fair or adequate housing for pets, partly because she feels that all pets should be able to go from their mothers, to the new home, without being poked at and stood on display in shops, and last, but not least, by the time she’d have given people the third degree, as to whether they were fit and proper people to purchase an animal – they’d have been saying ‘never mind missus, we’ll go elsewhere’ anyway!
This ethos has taken us to where we are today. That combined with the simple fact that we NEVER advise for the sake of our till, but ALWAYS for the benefit of the animal in question, means that we have generations of customers coming to us for ALL their pets needs and desires!
We have moved premises, changed the services we offer, and generally bent, and shaped the business to fit in with our customers needs, at any given time. At the moment, we, as a small, independent, family business, are aware that many of our customers are working increasingly long hours, to support the lifestyle they have chosen for themselves and their families. With this in mind we offer alot of services to make shopping for the pets as easy and hassle free as possible.
Customers in the local area benefit from free local deliveries, 24 hour ordering service, and a range of payment methods, including Paypal. Customers from further afield, many of whom used to live nearby, but have had to relocate, for various reasons, can also benefit from 24 hour ordering, and easy payment. THIS includes our on line customers!
We fully understand that in this day and age people still WANT to shop in independent shops, and still wish to benefit from the service, experience and knowledge that you can often only get from and independent family concern, BUT, in reality, it is getting harder and harder to do so. We understand this, because WE are people just like you, and we are all customers of somebody – something that many businesses seem to forget! Not us!
Following our first dalliance into web pages, way back in the 1990s, we initially used ebay as our ecommerce platform, but as our online sales have grown (becoming Powersellers on ebay), we have found a definite need for our very own, up to date web site. We’ve refused to join in th complaining and moaning that is so often the tune of smaller businesses. WE shop online, so why shouldn’t our customers?! The internet is NOT something to be scared of, or to see as the end for high street retailers, it is just another TOOL for us to embrace.
Over the years we have introduced everything we can to help our customers enjoy shopping with us. As far back as 1997 we were welcoming email orders from existing clients.
We are a tiny shop, but we have HUGE business ethics. The main one is – give people what they want. It isn’t much to ask, and it isn’t hard to offer!
In line with our instore customers, we strive to offer excellent service and advice to all of our online customers. We pride ourselves in being able to offer hard to source items. Ones that you maybe saw 20 or 30 years ago, and can’t find now. Or ones you’ve seen in bigger stores, but at a horrendous price. Or, more often than not – things you have NEVER seen before – we have all sorts. PLEASE do drop us a line, and we will do our best to list any of your ‘hard to find items’.
After being in the pet trade this long, there isn’t much we don’t stock. But, unless we know there is a demand, we might never think to list your dream item on here! So, go ahead, ask. You don’t have to buy, but it costs nothing to challenge us to list it!
Here at Carmichael’s Vaping our focus is on offering value for money quality liquids and hardware along with service. We offer the majority of our liquids on a try-before-you-buy basis and offer a no quibble 60 day guarantee on all our atomisers and batteries. All our staff are trained to offer the best advice and service, but not to ‘pressure sell’, we aim to make fulfilling your vaping requirements a relaxed pleasant experience…… Stores: NEWPORT PAGNELL – STONY STRATFORD – BUCKINGHAM – THAME – KEMPSTON – DUNSTABLE – BICESTER.
Natures - Purest Balham
Come and discover Natures Purest in the heart of Balham, a thriving area of South-West London. Situated just to the south of Clapham, in recent years Balham has become increasingly well known as a family-orientated area, with a wealth of quality shops and amenities.
As well as large High Street names and quality supermarkets, Balham is the perfect place to enjoy a host of independent retailers, many sharing Natures Purest’s ethical, natural ethos.
The Cavan Bakery Ltd
We’ve been passionate about baking our fresh bread, cakes and pastries since 1929 and with the business now run by the third generation of the Cavan family, we are just as dedicated to providing our customers with great tasting food and excellent customer service. Our heritage of tradition, good quality ingredients and baking skill is as important today as it was to our founder, David Cavan, and whether it’s an original recipe jam doughnut or a more recent addition to our range like our Billionaires Shortbread, we want it to be the best it can be.
Every night we rely on the skills and handcraft of our bakers, together with our age old traditional recipes and our long fermentation process, to produce our wonderful range of fresh bread, cakes and pastries. Our mission is to keep the Cavan Bakery alive on the High Street. We want everyone to come and enjoy delicious products at affordable prices and we have no intention of changing this as we continue to grow.
BEAUTY WORLD BRIXTON
Established in 1998 when Brixton was in need of a good beauty supply store that provided hair extensions, weaves and wigs for women. Over the past 20+ years Beauty World has seen Brixton grow becoming a cornerstone of the community.
“As the owner of Beauty World, our business is based on our customers first, and then the unique stocks we carry. When I started this business with my Uncle I thought “Ok I will give it a try” Afro Beauty, Hair Extensions? I had a lot to learn and once I did I fell in love with this industry.”
Harrison’s was opened in September 2010 by Belinda Harrison after 10 years working in the Wine Trade with her Father. Harrison’s is about combining all of life’s little luxuries, predominantly Wine and Cheese. We stock an extensive selection of Wines and Spirits from across the globe and specialise in French and Swiss Wines in particular. You will also find fabulous wines from Italy, Chile, Argentina, California, South Africa, Australia, New Zealand, Portugal, Greece and even England! And for the Digestif Connoisseur a full Artisan range of Cognac, Armagnac, Calvados and Whisky.
Allen's of Olney Ltd
Situated in the heart of the picturesque market town of Olney, just 11 miles from the centres of Milton Keynes, Bedford and Northampton, Allen’s of Olney is a family owned business that been supplying men’s and ladies clothes and accessories for over 60 years.
Today, we appeal to men and women of all ages who appreciate the values of quality, style and service.
Following a major refurbishment, there’s now 4 showrooms of ladies separates, knitwear, tops, trousers and accessories spread over 2 floors. There’s also 3 ground floor areas for the men containing suits, jackets, trousers, shirts, knits, accessories etc, including a dedicated formal hire room.
Wherever you are in the shop, there’s always an experienced member of our friendly and knowledgeable team on hand to help and advise – but there’s no problem if you just want to browse.
We pride ourselves on providing a personal shopping service. That’s why we won’t sell online.
Allen’s of Olney is proud to be a founder member of the Fashion Association of Britain and the British Independent Retailers Association. We are also members of the IMC Group of Independent Menswear Retailers.
We are proud to have a loyal following of regular customers who not only shop with us but recommend us to family and friends. That’s what comes of giving great service.
So whether you are looking for a new outfit, something to complement an outfit or for formal suit hire, Allen’s of Olney is the place to come. We even have free parking on our doorstep.
The Cocoa Exchange
Discover handmade chocolates created from exquisite cocoa beans from the finest plantations.
The Cocoa Exchange Chocolates are rich in cocoa solids and rich in taste. Our chocolate is real chocolate, 100% cocoa.
Savour recipes made with 100% natural ingredients.
We have created over 70 different flavours; from salted peanut, lime zest, our famous raspberry bomb, and one of our latest inventions sparkling champagne.
Gourmet chocolates for maximum taste and indulgence to celebrate an occasion, or for everyday taste sensations.
Emmy London is a celebration of luxury bridal and occasion shoes and accessories. Perfect for modern brides, wedding guests and big day events. The brand ethos firmly lies in timeless, elegant pieces that stand the test of time. We are proud of our immaculate craftsmanship, intelligent design and attention to detail that is at the core of everything we do.
Emmy Scarterfield is the dedicated Creative Director behind the brand, passionate about creating your ultimate wedding shoes. Emmy’s thirst for designing stunningly beautiful and sublimely comfortably shoes and accessories has gained her huge respect from the industry and press.
The flagship London boutique is the heart of the Emmy London brand. Come for a private appointment to be styled to perfection for your special event. With our online shop and respected international stockists, Emmy London shoes and accessories are available around the world. Visit our stockist page for finding your closest retailer.
Geminera London specialises in designing and sourcing the most exquisite jewellery from all corners of the world. The fabulous jewellery and gifts you will find on our site are unique and handmade to the highest standards.
All pieces are handmade by the designers themselves, ensuring each item is absolute in authenticity and guaranteeing that your piece of jewellery is unique and exclusive to you.
Precious and semi-precious stones are hand sourced personally by the Geminera London founders; as quality is not something to be compromised, it’s promised.
Whether you’re purchasing for a loved one or yourself, for a Birthday or Anniversary, you’re sure to find something to suit your taste.
Art of Gold
Art of Gold has a split personality. It is a family run firm and is somewhere you would come to find the unique, the unusual and the precious whether it is bespoke handmade 18ct gold jewellery, an original painting, a print or bespoke picture framing.
On the ground floor it is a retail art gallery which exhibits the works of a variety of artists and styles, we have a diverse collection that suites most tastes, but if you are unable to find your dream painting with us we are able to call on the expertise of our artists to create one for you.
At this moment in time our artists include Kerry Darlington, Peter Brook, Bob Barker, Peter Bell, Kati Saqui and Rozanne Bell, Iain Hamilton Finlay, Danny Abrahams amongst many more. We love Original paintings but we also have a selection of limited edition and open prints (and if we don’t have it we can source it)
On the first floor above the art gallery is our Jewellery Design center where you can view the signature pieces of our handcrafted jewellery-SG7 Jewellery and where you can discuss and commission your own piece of bespoke 18ct gold jewellery.
Mother and Daughter team, Lucy Elliott and Andrea Huntington, began on a journey in 2010 with just the learned knowledge of an Italian confectioner, a marble slab and a handful of moustache-shaped chocolate molds. Named after Great Granny Creighton, we opened our chocolaterie in the small town of Leighton Buzzard in Spring 2011. The aim was to create a design-led chocolate brand whilst keeping the exclusivity of a hand-made, artisan product. Oh, and to not forget the important details like eye-catching packaging and a sense of style! The original moustache lollies flew off the shelves and we became best known for our exciting chocolate bars and much-coveted edible gifts.
Fast forward a few years, Creighton’s Chocolaterie are now stocked in Liberty London, Fenwick, Brown Thomas and a plenty of high-end independent confectioners and gift stores around the world. In August 2012 (and again in 2014) we were awarded a gold star by the Guild Of Fine Food’s Great Taste awards.
At Creighton’s Chocolaterie, we make all of our products in small batches, by hand, with the best Belgian chocolate and quality ingredients. Our collections change seasonally, much like a fashion brand, with limited edition flavours and designs appearing amongst our year-round range. Our small team design, make and pack everything in-house to ensure that it always meets our high standards. We approach everything with a light-hearted, British sense of humour so you can always be sure that you will find something to make you smile & your tastebuds tingle in our chocolaterie.
“Your high street is changing for the better, becoming more exciting, diverse and unique to your town. We are thrilled to be part of this change and support the work of Save The High Street to help independent retailers make it happen.“
Independent Electrical Retailer/Wholesaler
Ideal Lighting are a family owned independent electrical retailer/wholesaler based in Holywell, North Wales.
Established in 2005, we carry in stock a vast range of electrical products, to meet the customer’s needs.
Our friendly and experienced staff are here to help on 01352 713635.
Little Walkers – For all your children’s footwear.
“Footwear is not simply a commodity – it needs to fit correctly to do the job its designed for”
Little Walkers is the Destination to ensure your children’s footwear is fit for purpose. Excellent quality shoes with fit to match. We stock a variety of brands to accommodate various shapes and sixes of feet.
From pre-walkers, cruisers, toddlers and beyond up to size 42 in school shoes.
The Spotted Sheep
Our shop is a light, bright, warm and welcoming new shop jam packed with wools, yarns, notions, patterns. needle felting supplies, Tilda kits and oodles of inspiration for all!
We are passionate about wool and the myriad of amazing projects that knitters, crocheters, felters and crafters turn it into, and as such have wools and yarns for all projects and pockets, from yarn bombing to beautiful designer projects and everything in between!! As such we are stocking yarns in a vast array of colours, weights, composition and textures for all things wooly and wonderful.
We would love to meet you so feel free to come along and say hello to us, browsing is actively encouraged.
We are situated in Peacock Mews in Leighton Buzzard, up from the library towards the High Street and down the passageway behind Huckleberry’s Barbers and Hairdressers, on the same site as was previously Nutmeg Needlecrafts.
Tinker & Toad
We are a family run business based in the heart of Sussex. We pride ourselves on giving a personal, friendly and professional shopping experience.
“We have a love of the antique, a thirst for the modern and an eye for the future.”
Our aim is to retail something for everyone. Something a little different or a little unique. We sell a wide range of furnishings for the home. We feature antique, vintage and modern items including bespoke furniture, lighting, mirrors, clocks, soft furnishings, rugs, gifts and art to name a few. We are always happy to try and source that rare or special piece to help you create the look you aspire to. Whatever we can do for you, we will treat you the way we would wish to be treated, so come visit us, online, at the shop or simply drop us a line and say hello!
Mish Mash Gifts
Mish Mash is an independent gift shop tucked away at No 4 Gate Street, just off Kingsway in Holborn, Central London. Only a 1 minute walk from Holborn tube station.
We sell a wide range of carefully selected products including an eclectic mix of gifts, greetings cards, jewellery and accessories, bags, scarves, glassware, kitchenware, mugs, candles, soaps, photo frames, toys, baby gifts, games, puzzles, …..and we have new products arriving all the time.
Our selection of products includes items made in the uk, fairtrade products from around the world, handmade jewellery designed and made locally and a few pieces of vintage jewellery.
Our gifts for babies and children include a wide selection from branded ranges such as Jellycat, Djeco, Orchard Toys, The Puppet Company, Inch Blue baby shoes as well as many others. We sell a mixture of contemporary and traditional toys which are educational, creative, practical and fun.
Whether you are looking for something personal for someone special, or you are looking for a gift for the home, Mish Mash is the place to find inspiration.
With an emphasis on quality and affordability, we stock gifts for men and women of any age. We will endeavour to help you make the right choice, and believe you will find something suitable for everyone among our wide range of products.
We pride ourselves on our reputation for good quality products, reasonable prices and excellent customer service.
If you get an opportunity, do come and visit our shop. We have many products which are not available on the website including some unique vintage collectable pieces.
Just Williams Toys
Just Williams is a family run toy shop with stores in East Dulwich and Beckenham.
Our stores are traditional toy shops where we aim to have something for everyone be it for a newborn, arts and crafts to entertain on a wet day, educational resources to help with literacy or numeracy, a family game or the latest must have – we have it!
Our philosophy is, if you can’t find what you are looking for, just ask. We are always more than happy to order items in specifically for customers.
We stock the well-known brands such as Lego, Brio, Sylvanian Families, Crayola, Barbie, Jellycat and Microscooters as well as more unusual ones such as Sentosphere, Janod Toys, Kid O, Zoobs, to Thames and Kosmos. We are always looking for new and exciting products across all our ranges to excite and keep our customers coming back. We always try to offer something different.
The London Cycle Workshop
TLCW is an established independent cycle business open daily, serving London’s fast growing cycling community for over five years.
We are based at 125 St John’s Hill (since 2010) and also our new second shop at 373 Kings St Hammersmith.
We give free quotes and offer honest pricing
Open 7 days a week, we do small repairs while you wait
We aim to carry out most jobs the same day (depending on parts)
No appointments needed, just drop in with your bike
Free courtesy bikes are available for our service customers
We stock a wide range of parts and accessories
Chris De Verteuil
PURVEYORS of UNCOMMON OBJECTS and NEEDFUL PARAPHERNALIA
PRIDDY creates luxurious and most becoming products. Striking a balance between traditional craft methods and modern design processes, our work is influenced by Scandinavia and Japan, regions that focus on simplicity in design and place a high value on doing more with less. When you purchase from us you can be confident that you have a truly handcrafted product, gently and lovingly made and
if you contact us you will speak to a person who knows the product intimately, They may even have made it themselves.
Pedalled along by a team of cycling enthusiasts, Balfe’s Bikes not only keep a wide range of interesting paraphenalia (suggestions always welcome) but also employ great mechanics to keep your bicycle working in tip-top condition.
Each of our three shops has it’s own feel.
East Dulwich was our first shop. Richard opened at 50 East Dulwich Road in 2008. After a few years we outgrew that shop and moved seven doors along to number 36. After a long refit we opened with almost three times the space we originally had. We have been here ever since. The shop and the business have seen a few changes since then. For a short period of time we were called BC Bikes (Balfe-Coleman.) These days we operate a large workshop in the basement of 36 and are proud to have worked on thousands of bikes. In Dulwich we are very proud to have been selling Trek’s since 2008. Nowadays we are also Brompton, Whyte and Genesis dealers. Our mechanics here are true professionals and embrace the new technology as bicycles increasingly utilise hydraulic and electronic componentry. If you are reading this after November 2014 we shall have just undergone our second revamp, with the aim to bring our customers the best servicing and retail experience we can deliver.
Kennington opened up in 2011. This shop is about repairs. In fact we are so much about repairs the primary focus of this shop is our Workshop. Here we also stock sensibly chosen and fairly priced accessories which we change with the seasons. Our Kennington workshop is on Kennington Road, SE11 which is a very busy cyclists commuter route. In good weather we get over 2000 cyclists passing on their way to work in the morning. Just off Cycle Route 7 (CS7) our Kennington Workshop is able to handle any repair and is staffed uniquely by experienced and qualified bicycle mechanics.
Streatham is our latest effort, opened in 2012 with a lovely large (and now dry) basement we aim to be building our own frames and repairing others from here in the next few years. You will come to know Streatham for the large clock above our door, helping you commuters realise how late for work you are! In September 2014 we re-vamped our shop floor, putting into practice some of the lessons we learnt over the first two years of trading in this shop. We now have, even if we do say it ourselves, a beautiful well stocked shop. We are proud to be Genesis and Trek dealers from this location.
Maud is the face of a new and unique shop.
With the owners’ background in fashion buying and as a graduate from the Inchbald School of Interior Design, Maud offers a personal selection of furniture, antique to mid 20th-century design, decorative objectives, art, a taste of fashion and elegant gifts, based in Thames Sitton, Surrey.
Maud has a passion for beautiful and unusual things.
Based in a beautiful Grade II listed, 17th Century building in the pretty medieval village of Dunster, Hummingbird stock a carefully selected range of gorgeous home accessories, soft furnishings, unique gifts, cards, toys and quirky vintage finds. I love pretty things and all things interiors, having studied Interior Design. We are proud stockists of the truly amazing Annie Sloan Chalk Paint and are always happy to help and advise on your projects if we can.
Whether you are looking for a special gift or something gorgeous for your home, Hummingbird will always have an inspiring selection. If you are visiting Dunster, we would love to see you, pop in and say hello, if not pop the kettle on and enjoy browsing our website at your leisure.
Bubbles & Light
We love all things British, handmade and distinctive; goods that have been carefully and responsibly created in the UK. So opening a shop in which we sold only the finest soaps and candles this country has to offer was a natural way to channel our energies.
Constantly scouring the country, we look for artisan soap and candle makers who have the same passion and love of all things natural as do we.
We think that our growing collection is representative of some of those committed cottage industries who offer a fantastically individual, different and superior product.
We stock some of the finest artisan British soaps and candles, handcrafted using only ethically sourced, fair trade, sustainable ingredients.
Our nasties-free collection of bubbles and light will surely suit your every mood and style; natural vegan soaps, goat’s milk soaps, liquorice soaps, cherry and almond soaps; hand-poured, pollutant-free eco soya massage candles, smelly candles, not so smelly candles.
We even stock soaps for eczema, psoriasis, colds and man-flu! And we’re adding to our collection all the time.
We have a special area for you to try our soaps before you commit. Pop in and indulge yourself in one of life’s little luxuries.
Bubbles & Light: British and natural and with none of those nasties.
Suite Deal is a family owned business established in 1990. We’re very proud of the reputation we have built in the South East of England. We supply HIGH SEAT CHAIRS, RISER RECLINERS, ADJUSTABLE BEDS & 3 PIECE SUITES.
We have an extensive range of high-quality furniture pieces which are ideal for the elderly and those with mobility issues and back pain. We pride ourselves on offering excellent value for money and superb customer service.
The young Stephen Pennicard, at the age of 27 decided to open a carpet business inside one of the worst recessions since the 1930’s. He took a gamble and joined in partnership with his father Ted, after many years working alongside each other within the industry, to open Crystal carpets, in November 1990.
Successfully the family business grew and employed its first employee, Paul Dowson, who still after 18+ years remains a loyal member of the team. Later, the third generation joined the business, Stephens’s eldest son, Jamie and a few years later Jamie’s younger brother Josh also became a part of the business.
Crystal Carpets is proud to have withstood the hardships that small independent businesses face over the years and have a 25 years and counting reputation that is a 3 generation family run business. Expect the highest of service and continuing care that a small personal business can offer.
We would like to extend our upmost gratitude to all our customers who have used our business over the past quarter of a century and warmly welcome all new customers that may come through the door.
Babla's Jewellers and Watch Repairers
Babla’s Jewellers have become an established name on Wembley high street since 1994, gaining a reputation for the sales of quality watches, clocks and professional watch repairs. We are an official certified watch repair centre for Omega, Rado, Longines, Tissot, Gucci and Calvin Klein.
Our online website aims to translate our values of delivering exceptional retail customer service to an online environment. If an item is shown as in stock, that usually means we actually have the item in stock and are able to despatch the item to you the same working day.
Buy with confidence that any purchase made on our website is supported with the after-sales service of a ‘bricks and mortar’ company.
Butikken - Scandinavian gifts & home interiors
Butikken (pronounced boo-tik-ken) means “The Shop” in Danish.
Butikken is a both a physical shop (click here to see inside shop) based in East Sheen, London Borough of Richmond and a web shop. Our aim is to provide unique products and a high quality customer service.
At Butikken we offer a wide selection of contemporary Scandinavian products developed by mainly Danish designers and all imported from some of the most popular suppliers in Scandinavia. We have a passion for everything nice and all our products are hand picked and things we personally love.
Whether you are out to buy some new interiors for your home or a gift for somebody, we are ready to help. We have a selection of stylish, high quality candleholders, vases, kitchenware, cushions, ornaments, candles, toilet bags, rugs, scarves, jewellery and things for children and hopefully you will find something that is a bit different from what you see in other gift shops. All our products reflect the Scandinavian way of living, which is simple, functional and stylish.
In addition we will offer you a free gift-wrapping service.
House of Illustration
House of Illustration is the UK’s only public gallery dedicated solely to illustration, with a creative programme of exhibitions, talks and events. Founded by Sir Quentin Blake and opened in July 2014 at the heart of the King’s Cross regeneration area, it is the place to see, learn about and enjoy illustration in all its forms; from advertisements to animation, picture books to political cartoons and scientific drawings to fashion design. A registered charity, House of Illustration identifies and promotes new illustration talent, commissions new work and has a pioneering illustrator-led education and outreach programme.
A periodicals shop, studio and project space located between the Peace Gardens and The Moor. La Biblioteka stocks magazines and books that span fashion, literature, travel, architecture, food, art, and other printed matter. The multidisciplinary space also hosts readings, discussion groups, and launch events, and we collaborate with cultural organizations and various projects in and around Sheffield.
Thomas Smith's Trug Shop
Way back in the heydays of the 1820’s, just before Queen Victoria ascended to the English Throne, a Man of Sussex, one Thomas Smith of Herstmonceux, made a decision about his life that was to have a profound effect on Sussex and the World. He invented the Sussex Trug! Taking an ancient idea dating back to Anglo Saxon times, Thomas redesigned the historic “trog” and in so doing he created a part of the English gardening scene that is now World famous!
It’s completely free to join and there are various benefits
SaveTheHighStreet.org is a coordinated industry-wide movement to support and empower every local shopkeeper nationwide, accelerating the whole high street’s transition to a better connected, digitally enabled and more sustainable high street.
– Insight into recommendations from our reports on what is working best across the high street today
– Opt in to be showcased in our content, media and other publicity
– Opportunities to input into upcoming SaveTheHighStreet.org initiatives
– Have your say on the things that matter most to you
– You can get involved as much or as little as you like
A better connected digital high street
“We must find ways to merge the strengths of local and digital commerce.”
Thriving for generations to come
“Where local shopkeepers focus on expanding and less on fighting for survival.”
Act now and create a brighter future
“The more of us who join, the stronger we all become. We can all play a role.”
Partners from across the industry
JCDecaux is a family owned business that has been innovating since 1964 to become the number one outdoor advertising company worldwide. JCDecaux’s posters, billboards, bus shelters, digital screens and iconic structures enable the delivery of relevant, contextualised campaigns to consumers which increase brand awareness amongst shoppers and influence their decisions. JCDecaux are the trusted media partner for high street brands, from independent retailers to franchise stores and e-commerce sites.
Lightspeed‘s mission is to enable small and medium-sized businesses to thrive by providing industry-leading,cloud-based commerce solutions. Our systems allow independent retailers and restaurateurs to make smarter business decisions, create memorable experiences for their customers, and bring city streets to life. Lightspeed is not just a POS technology solution for independent stores. It’s the oxygen they need to have the same power, the same control and the same agility as businesses ten times their size.
Verifone Media are experts in taxi advertising, combining the broadcast benefits of traditional out-of-home with affordable, cutting edge digital technology on the interior and on top of iconic black cabs. The Verifone media DigitalTop network achieves 3.8 million plays over a 2 week period, and is able to position a brands message at the heart of a desirable London audience. Verifone’s interior screens cover a network of 2,000 London taxis, providing passengers with advertising and informative, relevant content. Operating on iconic taxis on both sides of the Atlantic, Verifone Media is also the leading taxi advertising brand in New York City.
XLN supplies phone,
Universal Display is a leading manufacturer of mannequins, bust forms and display products. Founded in 1951, it has remained in the same family ownership since. A global business with offices and showrooms in London, New York and Xiamen. Their UK factory, design/development department and warehousing/distribution centre is in West London with distribution hubs on both the East and West Coast of the USA. Universal Display have been manufacturing since the 1980’s. Universal Display produce all their own master mannequins and moulds. All mannequin development is handled in London, and are one of the only mannequin manufacturers in the world that offers a full custom service to clients with quick turnaround and control.
Iconeme is a retail technology company offering real-world solutions,
Morplan is the number one supplier to the UK’s retail and fashion industries and, with over 5,000 products featured in their catalogue and many more online, they aim to be the one stop shop for all retailer customers. Morplan have been around for over 170 years so they know a thing or two about how to serve retailers best. From shopfittings, showcases and display cabinets to carrier bags, hangers, clothes rails and tickets, retailers big and small can find everything needed to run a successful retail business. For a really professional finish, many of Morplan products can be printed with your company name or logo and, if what you need is totally unique, they can often source exactly what you’re looking for from their army of suppliers. Morplan products are available via a 500 page catalogue, a user-friendly website and four stores- located in London, Birmingham, Bristol and Glasgow. The Morplan in-house sales teams are on hand to take orders and answer questions.
Vendorcom Europe is a multi-stakeholder membership organization that connects seekers, solvers and shapers in the European Payments Community. It has helped shape the collaborative /competitive landscape in payments since launching in 2003 and has developed its reputation over the past 13 years by establishing itself as Europe’s definitive forum for keeping in touch with the what’s what and who’s who in payments. It is the most trusted, independent forum for suppliers and users of payments in Europe.
Vendorcom is a single point of authoritative, credible, independent information and is the focal point for organisations who are part of, or want to engage with, the European Payments Community and are seeking to understand the dynamics of this diverse sector and its widespread national and regional variances.
City House Media
City House Media are a London based video production and animation agency, specialising in corporate video, 3D animation, explainer videos, motion graphics and marketing videos. Other brands in their portfolio include, London Filmed, specialists in event media coverage and Ask Folk, a video research subscription service to help you better understand your audience.
Revive & Thrive
Revive & Thrive is the largest organization in the UK representing towns and cities and other places in the UK. As well as being a membership organization bringing best practice and solutions to all centres, Revive & Thrive has a highly experienced and respected team delivering place management projects and BIDs UK wide.
The Revive & Thrive Team proposition, therefore, is as simple as it sounds. We work with passionate people, place experts and town solution providers so that together we can make our places great.
Mark Barnes, Managing Director and Founder of Revive & Thrive and Powys County Councillor: “High streets are no longer such hot topics nationally. During the Portas Review they were never out of the headlines. Sadly, nothing has changed substantially since, high streets and particularly high street retail still face huge challenges. I’m really pleased to see the emergence of SaveTheHighStreet.Org and we are pleased to support them. I’m particularly impressed with the collaborate approach that they have adopted I hope that they continue to go from strength to strength; their mission is invaluable for the heart of all of our communities”.
The Digital Garage
A Google initiative, The Digital Garage, is a multi-million pound programme that provides digital skills training to 200,000 SMEs both online and in person at pop-up training venues across the UK. Free tutorials from Google on everything from your website to online marketing and beyond. Choose the topics you want to learn or complete the whole online course for a certification from Google and IAB Europe.
Pocket High Street
For over 20 years, IMRG (Interactive Media in Retail Group) has been the voice of e-retail in the UK. A membership community comprising businesses of all sizes – multichannel and pureplay, SME and multinational, and solution providers to industry. IMRG support members through a range of activities – including market tracking and insight, benchmarking and best practice sharing. Indexes provide in-depth intelligence on online sales, mobile sales, delivery trends and over 40 additional KPIs. IMRG ensures members have the information and resources they need to succeed in rapidly-evolving markets – both domestically and internationally.
Deputy is a powerful staff rota solution that allows managers to rota staff, track attendance and export timesheets directly to payroll platforms. From boutique retail stores to national outlets Deputy saves businesses an average of 30 hours a month in staff admin time. SaveTheHighStreet.org retailers are offered a 20% discount on any paid plan for the first 3 months.
Emocial helps retailers build offline & online activation and retention marketing programmes. We assist retailers in building and growing their email marketing database thanks to engaging in-store data capture concepts and then deploy CRM programmes to drive sales either in-store or online. We work with retailers such as Base Fashion, ILK London, Givenchy, The Entertainer, GODIVA Chocolates, Bon Marché. Our team has more than 20 years experience in email marketing and e-Commerce for retail.
theUKdomain by Nominet
The .UK Domain operated by Nominet advises and supports individuals and small businesses getting online with a professional website and email address to help them stand out and enhance their visibility.
Nominet is an internet company delivering public benefit and is the trusted guardian of the UK namespace – one of the world’s largest country code registries. Nominet manages and runs the infrastructure for over 10 million domain names that end in .uk
Over 3 million businesses, and millions more consumers, rely on its domain registry services. For free expert advice on how to increase your businesses visibility online visit www.theukdomain.uk/
Radford Accessories was established 40 years ago as a Wholesaler of Fashion Jewellery. After a period of sustained growth they now one of the UK’s largest and most established importers of distributors of fashion accessories; this includes jewellery, hair accessories, handbags, purses, scarves, belts and umbrellas. We are enjoying great success with many leading multiple retailers across the UK, Ireland and Europe.
Appear Here is the leading online marketplace connecting landlords with brands, retailers and entrepreneurs who wish to rent space to make their ideas happen. Appear Here currently lists space in some of the top retail destinations and cities in the UK and France including London, Manchester and Paris and leading stores such as TOPSHOP TOPMAN’s global flagship store, 214 Oxford Circus. Appear Here give everyone from start-ups (Away and Lyst) to designers (Kanye West and Marina London) and international brands (Google, Apple and Net-a-porter) the chance to take an empty space, share an idea and create a moment. Over 80,000 brands have signed up to Appear Here, giving them access to over 4000 high-quality spaces. The company was launched in February 2013 by Ross Bailey. Its backers include Europe’s largest Venture Capital firm Balderton Capital, Forward Investment Partners, MMC Ventures and Meyer Bergman.
Imagine, instead of all that hassle, registering your bank cards once and collecting real cash rewards every time you shop at 1000’s of restaurants, bars, shops and clubs.
No new cards to carry and no mathematical wizardry required to determine how much your 1.6 million points are really worth.
“cashbackAPP fixes the fragmented and confused loyalty industry by turning consumer’s existing bank cards into cashback rewards cards.”
It provides consumers and merchants with an invisible, friction free, cross merchant loyalty programme that doesn’t rely on any additional loyalty cards, QR codes, prepaid deal buying or vouchers.
iZettle provides point of sale solutions, payments, financing and other tools for retailers.
iZettle‘s point of sale solutions make managing your day-to-day operations easier, the all-new iZettle Reader takes card and contactless payments in seconds and iZettle Advance offers easy access to funding that can help you expand your business in a big way.
British Independent Retail Association – For the past 117 years bira have been in the corner of independent retailers across all kinds of industries and have built a support team committed to the continuing success of every business we work with. bira work with over 6,500 independent businesses of all sizes, and aim to make every member feel supported, informed and inspired. By joining bira independent retailers receive access to a wealth of business benefits, from free legal advice to preferential card rates, business banking to specialist insurance, tax accountants to music.
The Retail Mutual
The Retail Mutual is dedicated to providing an alternative to conventional insurance for the independent retail community. We exist to help give you peace of mind and are passionate about protecting the independent businesses on our high streets. Run by retailers for retailers, the Mutual is Member-owned and operated for their common benefit by an experienced Board of Directors who are elected from amongst the Members themselves.
Real retailers are the reason behind The Retail Mutual; real people, running real businesses, overcoming similar challenges, sharing their experiences and celebrating each-others’ success.
It is our community ethos that sets us apart from conventional insurance companies; our Members are independent but they are not alone. When the unexpected happens The Retail Mutual is here to help, with a sympathetic ear, practical advice and a fast-and-easy claims process.
We are delighted to be official partners of Save The High Street, supporting its mission to help retailers create a better connected, digitally enabled and more sustainable high street for the future.
Small Business Grants
Small Business Grants is a new monthly competition from SmallBusiness.co.uk, offering a package of financial rewards and benefits to small businesses at least one year old with a turnover between £50,000 and £500,000. The winners will be those companies deemed by our panel of judges to have the most potential in their sector, based on factors such as turnover growth, innovation, aspiration, key projects completed, contracts won and partnerships forged.
All you need to do to apply for our monthly competition is complete our form for FREE, telling us a little about your business and why you deserve to win. Your application will be considered by our panel of judges and the monthly winner will be revealed in the middle of the following month, with the prizes distributed soon after.
Please note: Applications can only be made every quarter. If you try to apply before three months have passed since your last submission, your entry will not go through.
Vend is cloud-based point-of-sale and retail management software that lets retailers run their business in-store, online, and on-the-go. Vend’s solution includes ePOS software, inventory management, E-commerce, customer loyalty, and reporting analytics. Vend integrates with other world-leading business and payments applications including Shopify, Deputy, Xero and PayPal, and is a key retail partner in Apple’s global Mobility Partner Program.
What is wee?
wee is a global shopping community that works both online with big brands and offline with local retailers. Having developed a revolutionary loyalty system, wee strengthens local retailers and connects them with the world of online shopping. Customers have the opportunity to use a simple card or app to collect actual credit, which they can then – in cooperation with a partner bank – withdraw into their bank account or use to pay for their next purchase.
Expressly is disrupting digital marketing and customer acquisition as we know it today, with specific focus on providing pay-on-results solutions to SMEs that position them on a par with larger industry players.
Revolutionary technology provides advertisers registered to the Expressly Network access to real, qualified customers, delivered to their website or app using advanced ultra-secure, 1-click tech that increases conversion 10-fold. Finally, a solution that increases monetisation, user experience and customer on-boarding and is not saved for eCommerce behemoths alone. The product can be used as a replacement to traditional digital media channels (Google Adwords or Facebook ads) or as a complementary tool: with Expressly you only pay on results, and the value gain is guaranteed to be much higher.
Visit buyexpressly.com for more information.
London Borough of Richmond Upon Thames
We are Grow@Mindshare, an agency with an ambition to speed up the evolution of the high street by translating market-leading insights in to actionable human behaviour. Furthermore, we are an agency designed to help next generation disrupters accelerate their growth through marketing investment.
In practice, this means that we work with our clients in four ways:
- Connections: accelerating your growth through carefully curated connections and strategic tech partnerships
- Creative: turning up the dials through a full-service, end to end creative solution offering
- Communications expertise: driving discoverability through bespoke strategies and understanding of data, audiences, channels and technology
- Media buying: growth hacking by taking advantage best in market pricing and flexibility, and scalable solutions to meet your business needs.
So whether you’re a startup, outcome-based, high growth, entrepreneurial or family-run business; live on the high-street or online; offer a face to face or technology-based service; we would love to talk to you about how we can help define the high street experience of the future.
City Sprint Healthcare
CitySprint Health’s Pharmacy to home service is revolutionising home delivery in community and retail pharmacies, ensuring a robust, compliant solution that saves businesses time and money. Our patient-focused solution delivers efficient, flexible and scalable results, providing pharmacies with innovation, optimal market positioning and supply chain efficiencies for customer-centric services.
Whether you are a local, national or online pharmacy, our cost-efficient and trackable delivery services are designed to save your pharmacy time and money. With a 24/7 customer service support base across the UK our specialist team are able to give you the focus your pharmacy deserve.
On The Dot
On the dot is a technology led delivery service that is designed to meet the needs of your customers by offering a 1 hour delivery timeslot of their choice. Backed by innovative technology, it has meant that customer convenience is put first whilst giving retailers a competitive edge. In a time where deliveries are a crucial decider in a customer’s retail experience, retailers need to consider different ways to provide a premium delivery service that ensures customer loyalty. According to IMRG as high as 68% of consumers claim that if they have a positive delivery experience they’ll return to that retailer.
To help retailers across the UK offer exceptional delivery options without high set-up costs, award-winning CitySprint Group created On the dot. With over 25 years of same day and specialist logistics behind us, we combine national coverage with local customer service.
There are two ways to use our service:
- Using our no-hassle Retailer Portal allows you to offer our service to your customers with no integration needed. Just create a profile and start making deliveries right away.
- Through our open RESTful API integration, you can integrate On the dot’s technology with your existing ecommerce and/or EPOS platform, both online and in-store.