THE HIGH STREET INDUSTRY MOVEMENT
We are on a mission to ensure diverse and successful high streets, this year and for the future.
We are helping retailers, cafes, salons, restaurants, boutiques, newsagents, galleries and other local businesses to achieve their goals on the high street.
We are helping traders associations, community groups, town teams, BIDs, and other local champions to stimulate sales for their high streets.
We are helping local authorities, industry innovators, property developers, media influencers and other stakeholders to transform and strengthen high streets.
We are studying the high street from the bottom up, delivering grass-roots local support, developing cutting edge technologies and campaigning for positive change.
Diverse, successful high streets benefit everyone. The more of us who join, the stronger we all become.
High Street Manifesto 2018
The High Street Manifesto 2018 is a declaration of our intent to ensure high street success, now and for the long term. It has been co-created by partners across SaveTheHighStreet.org, it communicates our vision of the future high street and it explains how we can achieve it together.
A better connected digital high street
“We must find ways to merge the strengths of local and digital commerce.”
Thriving for generations to come
“Where local shopkeepers focus more on expanding and less on fighting for survival.”
Act now and create a brighter future
“The more of us who join, the stronger we all become. We can all play a role.”
The Retailer Advisory Board
The Retail Advisory Board formed to identify and evaluate opportunities, recommendations and challenges facing independent local businesses today. It’s free to join and there are various benefits, including: early insight into our local campaigns, PR opportunities and findings from our research.
SaveTheHighStreet.org featured in the press:
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“These are challenging times for independent retailers. It is heartening and promising to see that these conversations are taking place and that groups, organisations and individuals are collaborating to secure a future for independent boutiques both on line and on the high street.”
Dan Rigby
“As the owner of Beauty World, our business is based on our customers first, and then the unique stocks we carry. When I started this business with my Uncle I thought “Ok I will give it a try” Afro Beauty, Hair Extensions? I had a lot to learn and once I did I fell in love with this industry.”
Mr. Saeed
“…people love walking into a store and having that personal connection and service aspect of shopping, looking at and touching products in a real way. Virtual is good, real is better”
Irena Lane
“40 Colori supports SavetheHightStreet.org because they are working for something that affects loads of small family businesses. Thank you for working to keep small businesses around and growing.”
Cassandre Rank
Our Partners and Supporters
JCDecaux
JCDecaux is a family owned business that has been innovating since 1964 to become the number one outdoor advertising company worldwide. JCDecaux’s posters, billboards, bus shelters, digital screens and iconic structures enable the delivery of relevant, contextualised campaigns to consumers which increase brand awareness amongst shoppers and influence their decisions. JCDecaux are the trusted media partner for high street brands, from independent retailers to franchise stores and e-commerce sites.
Lightspeed
Lightspeed‘s mission is to enable small and medium-sized businesses to thrive by providing industry-leading,cloud-based commerce solutions. Our systems allow independent retailers and restaurateurs to make smarter business decisions, create memorable experiences for their customers, and bring city streets to life. Lightspeed is not just a POS technology solution for independent stores. It’s the oxygen they need to have the same power, the same control and the same agility as businesses ten times their size.
Verifone Media
Verifone Media are experts in taxi advertising, combining the broadcast benefits of traditional out-of-home with affordable, cutting edge digital technology on the interior and on top of iconic black cabs. The Verifone media DigitalTop network achieves 3.8 million plays over a 2 week period, and is able to position a brands message at the heart of a desirable London audience. Verifone’s interior screens cover a network of 2,000 London taxis, providing passengers with advertising and informative, relevant content. Operating on iconic taxis on both sides of the Atlantic, Verifone Media is also the leading taxi advertising brand in New York City.
Vendercom
Vendorcom Europe is a multi-stakeholder membership organization that connects seekers, solvers and shapers in the European Payments Community. It has helped shape the collaborative /competitive landscape in payments since launching in 2003 and has developed its reputation over the past 13 years by establishing itself as Europe’s definitive forum for keeping in touch with the what’s what and who’s who in payments. It is the most trusted, independent forum for suppliers and users of payments in Europe.
Vendorcom is a single point of authoritative, credible, independent information and is the focal point for organisations who are part of, or want to engage with, the European Payments Community and are seeking to understand the dynamics of this diverse sector and its widespread national and regional variances.
Radford Accessories
Radford Accessories was established 40 years ago as a Wholesaler of Fashion Jewellery. After a period of sustained growth they now one of the UK’s largest and most established importers of distributors of fashion accessories; this includes jewellery, hair accessories, handbags, purses, scarves, belts and umbrellas. We are enjoying great success with many leading multiple retailers across the UK, Ireland and Europe.
Deputy
Deputy is a powerful staff rota solution that allows managers to rota staff, track attendance and export timesheets directly to payroll platforms. From boutique retail stores to national outlets Deputy saves businesses an average of 30 hours a month in staff admin time. SaveTheHighStreet.org retailers are offered a 20% discount on any paid plan for the first 3 months.
Appear Here
Appear Here is the leading online marketplace connecting landlords with brands, retailers and entrepreneurs who wish to rent space to make their ideas happen. Appear Here currently lists space in some of the top retail destinations and cities in the UK and France including London, Manchester and Paris and leading stores such as TOPSHOP TOPMAN’s global flagship store, 214 Oxford Circus. Appear Here give everyone from start-ups (Away and Lyst) to designers (Kanye West and Marina London) and international brands (Google, Apple and Net-a-porter) the chance to take an empty space, share an idea and create a moment. Over 80,000 brands have signed up to Appear Here, giving them access to over 4000 high-quality spaces. The company was launched in February 2013 by Ross Bailey. Its backers include Europe’s largest Venture Capital firm Balderton Capital, Forward Investment Partners, MMC Ventures and Meyer Bergman.
CashbackAPP
Imagine, instead of all that hassle, registering your bank cards once and collecting real cash rewards every time you shop at 1000’s of restaurants, bars, shops and clubs.
No new cards to carry and no mathematical wizardry required to determine how much your 1.6 million points are really worth.
“cashbackAPP fixes the fragmented and confused loyalty industry by turning consumer’s existing bank cards into cashback rewards cards.”
It provides consumers and merchants with an invisible, friction free, cross merchant loyalty programme that doesn’t rely on any additional loyalty cards, QR codes, prepaid deal buying or vouchers.
Square
Enterprise Nation
XLN
XLN supplies phone,
Emocial
Emocial helps retailers build offline & online activation and retention marketing programmes. We assist retailers in building and growing their email marketing database thanks to engaging in-store data capture concepts and then deploy CRM programmes to drive sales either in-store or online. We work with retailers such as Base Fashion, ILK London, Givenchy, The Entertainer, GODIVA Chocolates, Bon Marché. Our team has more than 20 years experience in email marketing and e-Commerce for retail.
London Borough of Richmond Upon Thames
Revive & Thrive
Revive & Thrive is the largest organization in the UK representing towns and cities and other places in the UK. As well as being a membership organization bringing best practice and solutions to all centres, Revive & Thrive has a highly experienced and respected team delivering place management projects and BIDs UK wide.
The Revive & Thrive Team proposition, therefore, is as simple as it sounds. We work with passionate people, place experts and town solution providers so that together we can make our places great.
Mark Barnes, Managing Director and Founder of Revive & Thrive and Powys County Councillor: “High streets are no longer such hot topics nationally. During the Portas Review they were never out of the headlines. Sadly, nothing has changed substantially since, high streets and particularly high street retail still face huge challenges. I’m really pleased to see the emergence of SaveTheHighStreet.Org and we are pleased to support them. I’m particularly impressed with the collaborate approach that they have adopted I hope that they continue to go from strength to strength; their mission is invaluable for the heart of all of our communities”.
Pocket High Street
iZettle
iZettle provides point of sale solutions, payments, financing and other tools for retailers.
iZettle‘s point of sale solutions make managing your day-to-day operations easier, the all-new iZettle Reader takes card and contactless payments in seconds and iZettle Advance offers easy access to funding that can help you expand your business in a big way.
City Sprint Healthcare
CitySprint Health’s Pharmacy to home service is revolutionising home delivery in community and retail pharmacies, ensuring a robust, compliant solution that saves businesses time and money. Our patient-focused solution delivers efficient, flexible and scalable results, providing pharmacies with innovation, optimal market positioning and supply chain efficiencies for customer-centric services.
Whether you are a local, national or online pharmacy, our cost-efficient and trackable delivery services are designed to save your pharmacy time and money. With a 24/7 customer service support base across the UK our specialist team are able to give you the focus your pharmacy deserve.
Small Business Grants
Small Business Grants is a new monthly competition from SmallBusiness.co.uk, offering a package of financial rewards and benefits to small businesses at least one year old with a turnover between £50,000 and £500,000. The winners will be those companies deemed by our panel of judges to have the most potential in their sector, based on factors such as turnover growth, innovation, aspiration, key projects completed, contracts won and partnerships forged.
All you need to do to apply for our monthly competition is complete our form for FREE, telling us a little about your business and why you deserve to win. Your application will be considered by our panel of judges and the monthly winner will be revealed in the middle of the following month, with the prizes distributed soon after.
Please note: Applications can only be made every quarter. If you try to apply before three months have passed since your last submission, your entry will not go through.
Expressly
Expressly is disrupting digital marketing and customer acquisition as we know it today, with specific focus on providing pay-on-results solutions to SMEs that position them on a par with larger industry players.
Revolutionary technology provides advertisers registered to the Expressly Network access to real, qualified customers, delivered to their website or app using advanced ultra-secure, 1-click tech that increases conversion 10-fold. Finally, a solution that increases monetisation, user experience and customer on-boarding and is not saved for eCommerce behemoths alone. The product can be used as a replacement to traditional digital media channels (Google Adwords or Facebook ads) or as a complementary tool: with Expressly you only pay on results, and the value gain is guaranteed to be much higher.
Visit buyexpressly.com for more information.
Vend
Vend is cloud-based point-of-sale and retail management software that lets retailers run their business in-store, online, and on-the-go. Vend’s solution includes ePOS software, inventory management, E-commerce, customer loyalty, and reporting analytics. Vend integrates with other world-leading business and payments applications including Shopify, Deputy, Xero and PayPal, and is a key retail partner in Apple’s global Mobility Partner Program.
The Retail Mutual
The Retail Mutual is dedicated to providing an alternative to conventional insurance for the independent retail community. We exist to help give you peace of mind and are passionate about protecting the independent businesses on our high streets. Run by retailers for retailers, the Mutual is Member-owned and operated for their common benefit by an experienced Board of Directors who are elected from amongst the Members themselves.
Real retailers are the reason behind The Retail Mutual; real people, running real businesses, overcoming similar challenges, sharing their experiences and celebrating each-others’ success.
It is our community ethos that sets us apart from conventional insurance companies; our Members are independent but they are not alone. When the unexpected happens The Retail Mutual is here to help, with a sympathetic ear, practical advice and a fast-and-easy claims process.
We are delighted to be official partners of Save The High Street, supporting its mission to help retailers create a better connected, digitally enabled and more sustainable high street for the future.
City House Media
City House Media are a London based video production and animation agency, specialising in corporate video, 3D animation, explainer videos, motion graphics and marketing videos. Other brands in their portfolio include, London Filmed, specialists in event media coverage and Ask Folk, a video research subscription service to help you better understand your audience.
Universal Display
Universal Display is a leading manufacturer of mannequins, bust forms and display products. Founded in 1951, it has remained in the same family ownership since. A global business with offices and showrooms in London, New York and Xiamen. Their UK factory, design/development department and warehousing/distribution centre is in West London with distribution hubs on both the East and West Coast of the USA. Universal Display have been manufacturing since the 1980’s. Universal Display produce all their own master mannequins and moulds. All mannequin development is handled in London, and are one of the only mannequin manufacturers in the world that offers a full custom service to clients with quick turnaround and control.
IMRG
For over 20 years, IMRG (Interactive Media in Retail Group) has been the voice of e-retail in the UK. A membership community comprising businesses of all sizes – multichannel and pureplay, SME and multinational, and solution providers to industry. IMRG support members through a range of activities – including market tracking and insight, benchmarking and best practice sharing. Indexes provide in-depth intelligence on online sales, mobile sales, delivery trends and over 40 additional KPIs. IMRG ensures members have the information and resources they need to succeed in rapidly-evolving markets – both domestically and internationally.
The Digital Garage
A Google initiative, The Digital Garage, is a multi-million pound programme that provides digital skills training to 200,000 SMEs both online and in person at pop-up training venues across the UK. Free tutorials from Google on everything from your website to online marketing and beyond. Choose the topics you want to learn or complete the whole online course for a certification from Google and IAB Europe.
BIRA
British Independent Retail Association – For the past 117 years bira have been in the corner of independent retailers across all kinds of industries and have built a support team committed to the continuing success of every business we work with. bira work with over 6,500 independent businesses of all sizes, and aim to make every member feel supported, informed and inspired. By joining bira independent retailers receive access to a wealth of business benefits, from free legal advice to preferential card rates, business banking to specialist insurance, tax accountants to music.
Morplan
Morplan is the number one supplier to the UK’s retail and fashion industries and, with over 5,000 products featured in their catalogue and many more online, they aim to be the one stop shop for all retailer customers. Morplan have been around for over 170 years so they know a thing or two about how to serve retailers best. From shopfittings, showcases and display cabinets to carrier bags, hangers, clothes rails and tickets, retailers big and small can find everything needed to run a successful retail business. For a really professional finish, many of Morplan products can be printed with your company name or logo and, if what you need is totally unique, they can often source exactly what you’re looking for from their army of suppliers. Morplan products are available via a 500 page catalogue, a user-friendly website and four stores- located in London, Birmingham, Bristol and Glasgow. The Morplan in-house sales teams are on hand to take orders and answer questions.
theUKdomain by Nominet
The .UK Domain operated by Nominet advises and supports individuals and small businesses getting online with a professional website and email address to help them stand out and enhance their visibility.
Nominet is an internet company delivering public benefit and is the trusted guardian of the UK namespace – one of the world’s largest country code registries. Nominet manages and runs the infrastructure for over 10 million domain names that end in .uk
Over 3 million businesses, and millions more consumers, rely on its domain registry services. For free expert advice on how to increase your businesses visibility online visit www.theukdomain.uk/
WeeCONOMY
What is wee?
wee is a global shopping community that works both online with big brands and offline with local retailers. Having developed a revolutionary loyalty system, wee strengthens local retailers and connects them with the world of online shopping. Customers have the opportunity to use a simple card or app to collect actual credit, which they can then – in cooperation with a partner bank – withdraw into their bank account or use to pay for their next purchase.
Grow@ Mindshare
We are Grow@Mindshare, an agency with an ambition to speed up the evolution of the high street by translating market-leading insights in to actionable human behaviour. Furthermore, we are an agency designed to help next generation disrupters accelerate their growth through marketing investment.
In practice, this means that we work with our clients in four ways:
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- Connections: accelerating your growth through carefully curated connections and strategic tech partnerships
- Creative: turning up the dials through a full-service, end to end creative solution offering
- Communications expertise: driving discoverability through bespoke strategies and understanding of data, audiences, channels and technology
- Media buying: growth hacking by taking advantage best in market pricing and flexibility, and scalable solutions to meet your business needs.
So whether you’re a startup, outcome-based, high growth, entrepreneurial or family-run business; live on the high-street or online; offer a face to face or technology-based service; we would love to talk to you about how we can help define the high street experience of the future.
For more information, please contact Charlotte Frost or Alastair Little (Co-Directors, Grow@Mindshare)
Charlotte.frost@mindshareworld.com
Alastair.Little@mindshareworld.com
On The Dot
On the dot is a technology led delivery service that is designed to meet the needs of your customers by offering a 1 hour delivery timeslot of their choice. Backed by innovative technology, it has meant that customer convenience is put first whilst giving retailers a competitive edge. In a time where deliveries are a crucial decider in a customer’s retail experience, retailers need to consider different ways to provide a premium delivery service that ensures customer loyalty. According to IMRG as high as 68% of consumers claim that if they have a positive delivery experience they’ll return to that retailer.
To help retailers across the UK offer exceptional delivery options without high set-up costs, award-winning CitySprint Group created On the dot. With over 25 years of same day and specialist logistics behind us, we combine national coverage with local customer service.
There are two ways to use our service:
- Using our no-hassle Retailer Portal allows you to offer our service to your customers with no integration needed. Just create a profile and start making deliveries right away.
OR
- Through our open RESTful API integration, you can integrate On the dot’s technology with your existing ecommerce and/or EPOS platform, both online and in-store.
urb-it
Iconeme
Iconeme is a retail technology company offering real-world solutions,
